Subscription Terms
Last updated September 25, 2026
Scope
These Subscription Terms govern paid plans of the Orbily app purchased through the Apple App Store ("Terms of Sale"). They complete the Terms of Service. The technical purchase flow, payment and receipts are operated by Apple.
Plan and prices
Orbily offers one subscription, Orbily Pro, which unlocks every Orbily feature. It is available with monthly or annual billing (and other billing periods if offered in the app); every billing period gives exactly the same features.
Prices, billing periods and applicable taxes are displayed in the app before purchase, in your local currency via the App Store.
Free trial
Annual subscriptions may include a 3-day free trial for eligible new subscribers; AI usage during the trial is subject to a reduced fair-use limit. Eligibility and conversion terms are shown in the app before you subscribe, subject to Apple introductory-offer rules (one introductory offer per subscription group and per Apple account).
A trial converts into a paid subscription unless you cancel before it ends. The app schedules a local reminder notification before the trial ends.
Billing and renewal
Payment is charged to your Apple ID. Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before renewal. Renewal charges occur within 24 hours before the end of the current period.
You can view, change or cancel your subscription at any time in your App Store account settings. Cancelling stops future renewals; it does not refund the current period.
Changing billing period
You can switch between billing periods (for example from monthly to annual) in your App Store subscription settings; the change takes effect as determined by the store.
Every billing period unlocks exactly the same Orbily Pro entitlement.
Fair use
Orbily Pro includes generous AI for everyday studying and exam season. A fair-use policy protects the service from unusually heavy or automated use; if it ever applies, AI features pause temporarily and your study material stays available.
AI limits refresh each usage period (monthly for monthly and annual subscriptions, weekly for weekly ones). We may shorten responses or use lighter models before a temporary pause. Automated, scripted or shared-account use is not permitted.
Right of withdrawal
As a EU consumer you normally have 14 days to withdraw from a distance purchase without giving any reason.
However, for digital content supplied immediately, you can expressly agree that performance starts right away and acknowledge that you then lose the withdrawal right once delivery has begun. The in-app purchase flow asks for this agreement before checkout. If you buy without giving it, the content is delivered only after the withdrawal period has expired.
During the free trial you are not charged, so cancelling before the trial ends costs nothing.
Refunds
Because purchases are billed by Apple, refunds follow Apple's policy. You can request one via Apple's "Report a Problem" page or support, or write to contact@orbily.net and we will help route your request.
Effect of expiry or cancellation
When a subscription expires or is cancelled, AI generation stops but nothing is deleted: your locally stored content stays readable, and your streak history remains. Resubscribing restores full AI features.
Taxes and invoices
Apple handles taxes and provides receipts through your App Store purchase history.
Contact
Questions about a purchase: contact@orbily.net.
